1. A certification, license, or credential that enables an individual or organization to provide customer service or interact with clients in a professional capacity
The company requires customer service qualification for all support staff members.
A empresa exige habilitação de atendimento ao cliente para todos os membros da equipe de suporte.
2. The formal authorization or approval granted to conduct business operations with customers in compliance with regulatory requirements
We obtained customer service qualification to expand our operations into new markets.
Obtivemos habilitação de atendimento ao cliente para expandir nossas operações em novos mercados.