1. A customer account or financial record that is divided or scattered across multiple systems, platforms, or institutions, making it difficult to obtain a complete view of the customer's information or transactions
The bank worked to consolidate the fragmented account to provide better customer service.
O banco trabalhou para consolidar a conta fragmentada a fim de fornecer melhor atendimento ao cliente.
2. In data management, an account whose records are dispersed across different databases or storage systems
A fragmented account can lead to inconsistencies in customer data.
Uma conta fragmentada pode levar a inconsistências nos dados do cliente.