1. Established, standardized, and unchanging methods or processes that must be followed in a specific order
The company has fixed procedures for handling customer complaints.
A empresa tem procedimentos fixos para lidar com reclamações de clientes.
2. Rigid protocols or set guidelines that do not allow for deviation or flexibility
All employees must follow the fixed procedures outlined in the employee handbook.
Todos os funcionários devem seguir os procedimentos fixos descritos no manual do funcionário.