external communication

[ɪkˈstɜrnəl kəˌmjuːnɪˈkeɪʃən]
nounpl: external communications
comunicação externa
1. Communication directed toward audiences outside an organization, including customers, partners, media, and the general public
The company's external communication strategy focuses on building brand awareness and customer relationships.
A estratégia de comunicação externa da empresa se concentra em construir conscientização de marca e relacionamento com clientes.
2. Information exchange between an organization and external stakeholders through various channels and media
Effective external communication requires consistent messaging across all platforms.
A comunicação externa eficaz requer mensagens consistentes em todas as plataformas.
3. Public-facing messages, announcements, and interactions managed by an organization
Our external communication department handles press releases and social media content.
Nosso departamento de comunicação externa gerencia comunicados à imprensa e conteúdo de mídia social.
In Brazilian corporate culture, external communication is increasingly recognized as crucial for brand reputation and customer loyalty. Many organizations employ dedicated departments for external communication, particularly in São Paulo's business hub. In the USA, the term is fundamental to PR and marketing industries, often managed by Chief Communication Officers (CCOs) or Vice Presidents of Communications.
Synonyms / Sinônimos
outward communicationpublic communicationstakeholder communicationcorporate communicationorganizational messaging
Antonyms / Antônimos
internal communicationinternal messagingemployee communication

Regional Variations

General Brazilian
comunicação externa
Standard term used in business and organizational contexts
São Paulo
comunicação externa
Commonly used in corporate environments and marketing agencies
Rio de Janeiro
comunicação externa
Standard usage in business and media sectors
Portugal
comunicação externa
Same term used, though sometimes 'comunicação para o exterior' for communication directed abroad

Related Words

public relationsmarketing communicationbrand messagingstakeholder engagementmedia relationscustomer relations

Related Idioms & Phrases

put on a good face
public face of the company
manage the narrative
speak with one voice
get the message out
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