engagement support
[ɪnˈɡeɪdʒmənt səˈpɔːrt]
nounpl: engagement supports
apoio ao engajamento
1. Resources, tools, or services provided to help increase or maintain involvement, participation, or commitment in a particular activity, organization, or initiative
The company offers engagement support through mentorship programs and professional development workshops.
A empresa oferece apoio ao engajamento através de programas de mentoria e workshops de desenvolvimento profissional.
2. In customer service or business contexts: assistance provided to strengthen customer relationships and loyalty
Customer engagement support includes regular communication, feedback mechanisms, and personalized services.
O apoio ao engajamento do cliente inclui comunicação regular, mecanismos de feedback e serviços personalizados.
3. In employee relations: initiatives and programs designed to increase workplace involvement and job satisfaction
The HR department implemented engagement support strategies to reduce employee turnover.
O departamento de RH implementou estratégias de apoio ao engajamento para reduzir a rotatividade de funcionários.
The term 'engagement support' is prevalent in contemporary business culture, especially in multinational corporations operating in Brazil. Brazilian companies increasingly adopt this English terminology in HR and marketing departments. In Portugal, the equivalent 'apoio ao envolvimento' reflects a preference for more traditional Portuguese phrasing. The concept emphasizes modern management practices focused on active participation and commitment rather than passive compliance.
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