1. A structured approach or set of guidelines designed to facilitate meaningful interaction and participation between an organization and its stakeholders, customers, or employees
The company developed a comprehensive engagement framework to improve customer satisfaction and loyalty.
A empresa desenvolveu um marco de engajamento abrangente para melhorar a satisfação e lealdade do cliente.
2. A strategic model that outlines methods, processes, and tools for building and maintaining relationships with key audiences
Our engagement framework includes social media initiatives, community events, and direct communication channels.
Nosso marco de engajamento inclui iniciativas de mídia social, eventos comunitários e canais de comunicação direta.