delivery performance

[/dɪˈlɪvəri pərˈfɔːrməns/]
nounpl: delivery performances
desempenho de entrega
1. The measure of how effectively and efficiently a company or supplier delivers products or services to customers, typically assessed by metrics such as on-time delivery rate, accuracy, and customer satisfaction
The company's delivery performance improved significantly after implementing a new logistics system.
O desempenho de entrega da empresa melhorou significativamente após implementar um novo sistema de logística.
2. The ability to meet agreed-upon deadlines and quality standards when delivering goods or completing services
We evaluate our suppliers based on their delivery performance metrics.
Avaliamos nossos fornecedores com base nas métricas de desempenho de entrega.
3. In business operations, the compliance with scheduled delivery dates and fulfillment of customer orders
Poor delivery performance resulted in customer complaints and lost contracts.
O desempenho de entrega inadequado resultou em reclamações de clientes e perda de contratos.
In Brazilian business culture, 'desempenho de entrega' is a critical metric in supply chain management and is increasingly important in e-commerce. Companies use this term extensively in contractual agreements and performance evaluations. The concept reflects Brazil's growing focus on operational excellence and customer service standards, particularly with the expansion of online retail and logistics companies like Loggi and Shopee.
Synonyms / Sinônimos
delivery efficiencyfulfillment performanceon-time delivery ratelogistics performanceorder fulfillment performance
Antonyms / Antônimos
delivery failurepoor deliverydelayed deliveryshipping delays

Regional Variations

General Brazilian
desempenho de entrega
Most common and standard term used in business and logistics contexts throughout Brazil
Rio de Janeiro
desempenho na entrega
Alternative phrasing with preposition 'na' commonly used in local business communications
São Paulo
performance de entrega
Often uses the English loanword 'performance' in business terminology
Portugal
desempenho na entrega / performance de entrega
Portuguese uses similar terminology, though 'desempenho na entrega' is more traditional

Related Words

supply chainlogisticson-time deliverycustomer satisfactionfulfillmentshippingKPI (key performance indicator)service level agreement

Related Idioms & Phrases

hit the delivery targets
meet delivery deadlines
maintain high delivery standards
on-time and in-full (OTIF)
deliver on promises
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