1. To establish or set out clear steps, rules, or methods for carrying out a specific process or task
The manager will define procedures for the new project to ensure consistency.
O gerente irá definir procedimentos para o novo projeto para garantir consistência.
2. To specify the exact process or protocol that must be followed in a particular situation
We need to define procedures for handling customer complaints.
Precisamos definir procedimentos para lidar com reclamações de clientes.