customer contracts
[ˈkʌstəmər ˈkɒntræks]
nounpl: customer contracts
contratos com clientes
1. legally binding agreements between a business and its customers that outline terms, conditions, pricing, and obligations for the provision of goods or services
The company reviewed all customer contracts before implementing the new pricing policy.
A empresa revisou todos os contratos com clientes antes de implementar a nova política de preços.
2. formal documents that establish the rights and responsibilities of both parties in a business relationship
Customer contracts must clearly specify delivery dates and payment terms.
Os contratos com clientes devem especificar claramente as datas de entrega e condições de pagamento.
3. agreements that define the scope of services, service level agreements (SLAs), and dispute resolution procedures
Our customer contracts include a 30-day cancellation clause.
Nossos contratos com clientes incluem uma cláusula de cancelamento de 30 dias.
In Brazil, customer contracts are increasingly important in formal business settings, particularly in B2B relationships, financial services, and technology sectors. Portuguese businesses also emphasize contractual documentation, with EU regulations influencing contract standards. In the US, customer contracts are fundamental to business operations and heavily influence customer relationship management (CRM) strategies.
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