1. A complicated, intricate procedure or series of steps that is difficult to understand or follow due to its complexity and lack of clarity
The immigration application involves a convoluted process that takes several months.
O pedido de imigração envolve um processo convoluto que leva vários meses.
2. An unnecessarily complicated method or system that could be simplified
Filing taxes through their website is a convoluted process that confuses most users.
Preencher impostos através do seu site é um processo convoluto que confunde a maioria dos usuários.