1. A method or strategy that is unclear, perplexing, or difficult to understand
The teacher's confusing approach to explaining mathematics made it harder for students to grasp the concepts.
A abordagem confusa do professor ao explicar matemática tornou mais difícil os alunos compreenderem os conceitos.
2. A way of dealing with something that creates uncertainty or bewilderment
The company's confusing approach to customer service frustrated many clients.
A abordagem confusa da empresa ao atendimento ao cliente frustrou muitos clientes.