back-office activities
[/bæk ˈɔfɪs ækˈtɪvɪtiz/]
nounpl: back-office activities
atividades de retaguarda
1. Administrative, operational, and support functions performed by a company that do not directly interact with customers or generate revenue, typically including data processing, accounting, human resources, and record-keeping
The bank outsourced its back-office activities to reduce operational costs.
O banco terceirizou suas atividades de retaguarda para reduzir custos operacionais.
2. Internal business processes and functions that support the front-office operations and customer-facing services
Back-office activities include invoice processing, document management, and compliance reporting.
As atividades de retaguarda incluem processamento de faturas, gestão de documentos e relatórios de conformidade.
In Brazil and Portugal, the term 'back-office activities' is commonly used in business and corporate environments, particularly in banking, finance, and multinational corporations. While Portuguese translations exist (atividades de retaguarda), the English term is frequently retained in professional contexts due to globalization and international business standards. This reflects the influence of English-language business terminology in modern corporate culture.
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