1. A prolongation or continuation of aid, support, or help beyond an originally scheduled or planned period
The company applied for an assistance extension to continue receiving government support for another six months.
A empresa solicitou uma extensão de assistência para continuar recebendo apoio governamental por mais seis meses.
2. In customer service, the act of providing additional or extended support to a client beyond standard service terms
Technical assistance extension was granted to help the client troubleshoot the remaining issues.
Uma extensão de assistência técnica foi concedida para ajudar o cliente a resolver os problemas restantes.